Hospitality
Sponsor licence compliance for hospitality employers
High turnover, split sites, variable hours — and the same sponsor duties.
Sponsoro tracks sponsored chefs, managers and front-of-house staff across every site, watching hours, pay and reporting deadlines so seasonal churn never turns into a licence problem.
14-day free trial. No card required.
Sponsored workers by site
4 sites · 23 workers
Salary at contracted hours
Sous chef · Manchester
Site transfer unreported
Head chef · moved 12 days ago
Hours reduced off-season
2 workers below sponsored level
Leaver not yet reported
Restaurant manager · 6 days
Why hospitality is harder
Sponsor duties don't flex with the season.
- Sponsored workers move between venues, which is a work location change.
- Hours flex seasonally, which moves the salary position.
- High turnover means frequent sponsorship-ending reports.
- Site-level general managers handle changes without central visibility.
- Kitchen roles are scrutinised closely on skill level and duties.
- Records are kept per venue, not per licence.
The licence is held centrally. The changes that affect it happen at venue level, usually without anyone telling the centre.
Where problems start
The duties that catch hospitality sponsors
Unreported venue transfers
Moving a sponsored worker to another site changes their work location, and that change is reportable within 10 working days.
Seasonal hours reductions
Cutting hours in a quiet period can take a sponsored salary below the applicable requirement without any change to the hourly rate.
Late leaver reports
With high turnover, sponsorship-ending reports are the single highest-volume duty — and the easiest to let slip during a busy period.
Role and duty drift
A sponsored chef covering front-of-house, or a manager taking on kitchen duties, creates a gap between the job and the Certificate of Sponsorship.
Skill level scrutiny
Hospitality roles attract close attention on whether the duties genuinely require the sponsored skill level.
Right to Work at venue level
Checks carried out inconsistently across sites mean the group cannot be confident it holds a statutory excuse everywhere.
How Sponsoro works
Venue-level change, group-level visibility.
- Change captured at site or from payroll
- Sponsorship impact assessed centrally
- Salary re-checked at actual hours
- Reporting deadline calculated and owned
- Action completed and confirmed
- Evidence retained for the group record
Compliance workflow
- 1Change captured at site or from payroll
- 2Sponsorship impact assessed centrally
- 3Salary re-checked at actual hours
- 4Reporting deadline calculated and owned
- 5Action completed and confirmed
- 6Evidence retained for the group record
Who uses it
Head office and venues, same picture
Group HR and people teams
One view of every sponsored worker across every venue, without chasing site managers for updates.
Authorising Officers
An accountable position on the licence that does not depend on each general manager remembering the rules.
Site and general managers
Clear prompts about which operational changes need a compliance check, without needing to know the guidance.
Finance and payroll
Visibility of which pay and hours changes carry a sponsorship consequence before they are processed.
FAQ
Questions we get asked
Do I have to report moving a sponsored worker to another venue?
A change of work location is normally reportable within 10 working days. If the move is temporary or part of a defined arrangement, the position depends on the facts, which is why the change should be assessed rather than assumed.
What happens if we cut a sponsored worker's hours in low season?
Reducing hours can take the salary below the applicable threshold or going rate even if the hourly rate is unchanged. Sponsoro re-checks salary against actual hours, so the risk surfaces before it becomes a breach.
Can Sponsoro handle multiple venues under one licence?
Yes. Workers, sites, evidence and reporting history are held against the licence, so the group sees a single compliance position with the detail available per venue.
We have high turnover — does that make us higher risk?
It increases the volume of reportable events rather than the risk per event. The risk comes from missing them, which is why leaver reporting should be automatic rather than remembered.
Go deeper
Capabilities
Free tools
Keep every venue compliant from one place.
Sponsoro watches sponsored workers across all your sites, applies the reporting rules and keeps the evidence — so a busy service never costs you the licence.
No card required.